Privacy Policy
Effective Date: December 16, 2025
Shifter.ca (“we,” “our,” or “us”) is operated by Dealerhop Finance Ltd., a company located in North Vancouver, British Columbia.
We are committed to protecting your privacy and personal information while providing services related to car loans and car refinancing. This Privacy Policy explains how we collect, use, and share your information. By using Shifter.ca, you agree to the practices outlined below.
1. Information We Collect
When you use Shifter.ca, we may collect the following types of personal information:
- Contact information: Name, email address, phone number, and mailing address.
- Financial information: Income, employment details, credit information, and other data required to process car loans or refinancing applications.
- Vehicle information: Details about your current vehicle or vehicles you are interested in purchasing or refinancing.
- Usage data: Information on how you interact with our website, including pages visited, links clicked, and IP addresses.
2. How We Use Your Information
We use the information we collect for purposes including:
- To process car loans or refinancing applications. Car refinancing may be processed by SafeLend Canada or another third-party provider.
- To match you with suitable dealership partners and finance managers.
- To communicate with you regarding your loan application, vehicle financing, or other inquiries.
- To improve our services and website experience.
- To send marketing communications, which may include offers from Shifter.ca, our dealer partners, or third parties.
3. Sharing Your Information
By using Shifter.ca, you consent that your information may be shared as follows:
- With third-party providers, including SafeLend Canada or other financing service providers, for loan processing purposes.
- With Shifter.ca dealer partners to help match you with car purchase or refinancing opportunities.
- With third parties for marketing purposes or lead generation, which may include selling leads to interested parties.
4. Third-Party Links and Services
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read their privacy policies when visiting them.
5. Your Choices
You have the right to:
- Opt out of marketing communications from Shifter.ca or our partners by following the unsubscribe instructions included in our emails or by contacting us directly.
- Request access to or correction of your personal information by contacting us at andrew@inculeader.com or (866) 826-2651.
- Request deletion of your personal information, subject to applicable legal or regulatory obligations.
6. Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
7. Retention of Information
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, or enforce agreements.
8. Updates to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact:
Andrew Hutchinson
CEO / Founder, Dealerhop Finance Ltd.
Email: andrew@inculeader.com
Phone: (866) 826-2651
Location: North Vancouver, British Columbia
